Responsible gambling

Responsible Gaming at Grand Casino Hinckley: A Commitment to Player Well-being

At Grand Casino Hinckley, we take the well-being of our guests seriously and strive to provide a safe gaming environment that promotes responsible play. We recognize that problem gambling can affect anyone, regardless of age or background, and are committed to supporting those who may be struggling.

Voluntary Exclusion Program

We offer a voluntary exclusion program for individuals who feel they need help managing their gaming habits. This self-exclusion policy allows guests to restrict access to the casino premises and receive support from our staff during the agreed-upon period of time. Once an individual has opted out, it is not possible for them to re-activate their membership until after a 72-hour waiting period.

Session Reminders

While we do not offer automated session timers like some online casinos, we encourage guests to set personal limits and keep track of their gaming sessions through various self-control strategies. We also provide responsible-gaming messaging throughout the premises to remind players of their spending habits and monitor their time spent on our games.

Links to Support Organizations

For those experiencing problems with gambling-related issues or who may require support, we offer a list of regional helplines and counseling resources within Minnesota and Canada. These services are confidential, accessible 24/7, and can be reached by visiting the responsible-gaming section on our website.